Over the years we have found that many of our customers have similar types of questions. Why not take a look at some of our frequently asked questions and see if we are able to answer your questions about our London lets.
How do I secure a flat that I like?
To secure a flat you need to fill out one of our application forms and provide 1 week’s holding deposit. Once that’s done we take the property off the market and stop showing it to any other potential applicants. The holding deposit then goes towards your first month’s rent payment.
What happens after I’ve secured the flat?
We ask for references from your Employer, your Bank and your previous Landlord. Once they come back then we’re ready to sign the Contract and move you in.
How often do I need to pay the rent?
Payment needs to be by Standing Order from a UK Bank or a Bank with a UK Branch on the first day of every month.
Is there a Damage Deposit that I need to provide different from the Holding Deposit?
Yes there is. In the second phase, when you sign the contract you need to provide 6 weeks deposit in addition to the rent that is held until your departure and returned to you subject to an Inventory check.
Can I write a cheque?
No. We need cleared funds. So we either need a Bankers Cheque, an Online Transfer, Cash or for you to pay by Credit or Debit Card.
What do I do if I’m a student or have just moved to London and can’t provide references?
If you can’t provide any of the above references then we ask for a UK based guarantor to guarantee the rent or for you to provide 6 months rent payment in advance.
What if I change my mind after securing the flat?
Then you forfeit your weeks holding deposit.
What if the Landlord decides not to let me rent the apartment?
If the Landlord doesn’t feel confident with your credentials then we would either ask for further information from you or return your deposit minus a small handling charge.
Are there any circumstances where I wouldn’t get most of my holding deposit back?
Yes, if you’ve provided inaccurate or fraudulent information on your application form then the entire holding deposit would be forfeited.
Once I’ve moved in, do I have to stay the full length of the Contract or can I break it early if I need to?
You can break it early! The Contract says that you can leave early but you have to pay for the flat until it gets re-let. That means that we’ll re-advertise the flat whilst you’re still there and with any luck, there’ll be no void period at all. Which means that you won’t have to pay out the rest of your Contract. In our experience, that’s what happens but be aware that this is not guaranteed and that if the flat can’t be re-let then you would be liable for the balance of the rent.
What happens at the end of my Contract if I want to renew?
We send you a renewal letter with the agreed terms; you return it and carry on.
To secure a flat you need to fill out one of our application forms and provide 1 week’s holding deposit. Once that’s done we take the property off the market and stop showing it to any other potential applicants. The holding deposit then goes towards your first month’s rent payment.
What happens after I’ve secured the flat?
We ask for references from your Employer, your Bank and your previous Landlord. Once they come back then we’re ready to sign the Contract and move you in.
How often do I need to pay the rent?
Payment needs to be by Standing Order from a UK Bank or a Bank with a UK Branch on the first day of every month.
Is there a Damage Deposit that I need to provide different from the Holding Deposit?
Yes there is. In the second phase, when you sign the contract you need to provide 6 weeks deposit in addition to the rent that is held until your departure and returned to you subject to an Inventory check.
Can I write a cheque?
No. We need cleared funds. So we either need a Bankers Cheque, an Online Transfer, Cash or for you to pay by Credit or Debit Card.
What do I do if I’m a student or have just moved to London and can’t provide references?
If you can’t provide any of the above references then we ask for a UK based guarantor to guarantee the rent or for you to provide 6 months rent payment in advance.
What if I change my mind after securing the flat?
Then you forfeit your weeks holding deposit.
What if the Landlord decides not to let me rent the apartment?
If the Landlord doesn’t feel confident with your credentials then we would either ask for further information from you or return your deposit minus a small handling charge.
Are there any circumstances where I wouldn’t get most of my holding deposit back?
Yes, if you’ve provided inaccurate or fraudulent information on your application form then the entire holding deposit would be forfeited.
Once I’ve moved in, do I have to stay the full length of the Contract or can I break it early if I need to?
You can break it early! The Contract says that you can leave early but you have to pay for the flat until it gets re-let. That means that we’ll re-advertise the flat whilst you’re still there and with any luck, there’ll be no void period at all. Which means that you won’t have to pay out the rest of your Contract. In our experience, that’s what happens but be aware that this is not guaranteed and that if the flat can’t be re-let then you would be liable for the balance of the rent.
What happens at the end of my Contract if I want to renew?
We send you a renewal letter with the agreed terms; you return it and carry on.
